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How beforeUdig works

Accessing information regarding the presence of underground pipes and cables is made quick and easy using the online beforeUdig service. Follow the steps below to get access and to begin registering your works and getting access to Utility plans.

Step 1 – Register

The online system is the easiest way to request plans from asset owners. All you need to do is to register your contact details with us. This enables us to send you a confirmation advice for each request and so that the asset owners know who you are and how to respond to you. As part of the registration process we will provide a NRIC/FIN number and password that are unique to you. We will not pass on any of your information to any third party except where required to facilitate your request.

Step 2 – Request Plans

Once registered you can log in and request your plans. Make ONE enquiry by submitting the following details and beforeUdig will notify asset owners of your proposed works. All details provided to us will be automatically passed onto each asset owner, who will contact you directly with plans and instructions about how to work safely.

Provide details of your planned works

The online service will ask for some specific details about your planned works including date, type of activity being carried out and location.

Draw the works on the map

Our mapping system enables you to draw the location of the works to help owners provide an accurate and detailed response.

Submit your request

Once you have drawn your works on the map and submitted the enquiry, the system will email you a confirmation advice detailing your request. The enquiry confirmation summarises your enquiry and tells you which asset owners will be providing responses.